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Privacy Policy

This document outlines our practices for using your personal data collected through our website,

1. Data Controller and Protection Officer

LOUIS Concierge S.L./fiscal ID, NIF: B-09989773 located at Urbanización Bahía de Marbella, Plaza De la Fuente s/n, 29603 Marbella, Spain ("LOUIS Concierge"), processes your personal data collected via the Site. Our Data Protection Officer can be reached at LOUIS Concierge - Legal Department - Urbanización Bahía de Marbella, Plaza De la Fuente s/n, 29603 Marbella, Spain.

2. What Personal Data We Collect

LOUIS Concierge collects personal data you provide via our Contact form for inquiries or job applications. This includes:

  • Your name;

  • Your organization or company name;

  • Your inquiry's subject;

  • Your email address.

You may also provide personal data in your messages. Do not include third-party personal data without their consent. Information necessary for us to respond to your inquiries is marked with an asterisk. Without this information, we cannot address your requests.

3. Use and Legal Basis for Processing Your Data

With your consent, LOUIS Concierge processes your data for:

  • Handling inquiries about our services;

  • Processing your requests or commercial proposals for using LOUIS Concierge's services;

  • Managing job applications.

4. Retention of Your Personal Data

Your data is retained only as long as necessary for the purposes it was collected:

  • Job application data: up to 2 years from your last contact, longer if you're hired.

  • Service inquiry data: up to 2 years from your last contact.

5. Recipients of Your Data

Your data may be shared within the LOUIS Concierge Group for job applications and with our subcontractors (e.g., website hosting by United Domains, for technical data management. We ensure high security levels with our service providers, who must follow our instructions without using your data for their own purposes.

6. EU Data Transfer

Your personal data is hosted within the EU and not transferred outside the EU. For job applications, data may be processed by relevant branches within or outside the EU, under the conditions mentioned in section 5.

7. Data Security and Confidentiality

LOUIS Concierge implements measures to protect your data from being accessed by unauthorized parties, though we remind users of inherent Internet risks.

8. Your Rights

You have rights to access, correct, delete, or transfer your data, withdraw consent, and object to or restrict processing. File complaints with a supervisory authority. Exercise your rights by contacting us at the specified address. Note: Exercising certain rights may impact our ability to provide you services.

9. Cookies

We use cookies for site navigation and function without using them for advertising. You can manage your cookie preferences through your browser.

10. Third-Party Site Links

Our Site may include links to other sites. We're not responsible for their content or data practices.

11. Privacy Policy Updates

We may update this policy; please review it regularly.

Last updated: March 2024.

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